Crowne Plaza Royal Terrace

UnLike businessShare business
3
5 reviews
location
18 Royal Terrace Edinburgh EH7 5AQ
About Us

Crowne Plaza Edinburgh Royal Terrace Weddings. Search for your perfect wedding venue in Edinburgh or reception and ceremony venues. The Crowne Plaza Edinburgh – Royal Terrace is licensed for religious ceremonies, civil ceremonies, civil partnerships and humanist ceremonies. It provides a modern alternative to the formal church wedding or registry office options. Your wedding day is one of the most important days of your life and with the unique location and setting including the tranquil private terraced gardens we have the perfect venue for you. The hotel is a collection of stunning Georgian Townhouses with spectacular views across to the Firth of Forth. Our dedicated Wedding Coordinator will ensure your day runs smoothly and the wedding breakfast will be prepared using local fresh ingredients.

Language Spoken:

English

Amenities:

Parking

Communal Prayer Facility

Wi-Fi

Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

2 Reviews

3.5

out of 5 stars

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

Recent reviews

70scheeselover

20/10/2022

4

out of 5 stars

Overall a really enjoyable stay. Hotel location was very attractive and room was lovely and very spacious with a view of the beautiful gardens. Breakfast very good too. Only negative thing was the room was too hot despite presence of air conditioner.

Cesar Lopez

26/8/2022

1

out of 5 stars

Worst Hotel experience I have encountered ever. We had a reservation made and paid in advance weeks before our stay to guarantee the price. When we were checking in they tried to charge us almost double for each room for the stay. The manager stated the final price is never guaranteed on any reservation and did not honour the price confirmed by email. We also paid for Breakfast on the reservation and was confirmed by email and they also mentioned this was not included. We were 2 families with kids and we were checking in around 9:30 PM, so you can imagine the stress we were in. Eventually we refused to stay and pay double for each room and decided to look for a place to stay elsewhere , but to our complete surprise the manager did not complete the full refund for the reservation and mentioned they will pass the request to the IHG finance group for processing. After a couple of weeks of not hearing back from anybody I decided to open a case with customer relations for a full refund, which took another 2 weeks to be processed after SEVERAL calls to chase. They did not have the refund request in the system from the manager and kept saying I had to contact the hotel directly for a full refund. Is very likely the hotel was oversold for the night and this is why they tried to get the extra cash. I have NEVER had an issue like this before where a price is not honoured from a prepaid hotel reservation. We had to look for a place to stay in the middle of the night which is something very challenging in Edinburgh around summer time. I have been a member of the IHG group for decades and I would NEVER use this hotel brand again. AVOID!

martin bennie photography

21/8/2022

2

out of 5 stars

Great looking hotel until you enter the rooms. First room I was put in I refused to stay in as dark small and pretty grotty. Second room was small and noisy as right beside elevator shaft and all we heard all day and night was a loud humming and the vibrating light just was impossible to silence.. The room was hot as no air con worked and the little fan supplied just blew hot air around. Impossible to open the wi dow too. Doors were marked, bath was chipped and floor tiles cracked. The furniture inside room was a mix of old dated desk and new cupboard. Doors and desk was marked and pretty grotty. There is only enough room to walk around the bed and not quite the room i saw on advert for hotel . I paid 700 pounds for two nights and just not worth it. On closer inspection outside in corridor, it was pretty dirty, especially around hand sanitisers. The breakfast was great, the staff nice and location fabulous, but I'd never stay here again as rooms were just too bad.

Thomas Brown

19/6/2022

5

out of 5 stars

Stayed here while visiting family and had a fantastic stay. Our room was on the front of the building which meant we had the most amazing view over the city. It was a decent size with a modern, clean bathroom. The staff were kind and very accommodating. There is no dedicated parking but if you are staying over the weekend and arrive Friday afternoon you can park outside the hotel all weekend for free.

Elisa Winstanley

3/5/2022

4

out of 5 stars

A lovely stay at this hotel! The staff were friendly and helpful. We arrived early and they allowed us to leave our luggage whilst we went to explore. The room was clean and warm, and facing the front of the hotel. The pillow was lumpy but was so tired that it didn’t affect my sleep! The breakfast was hearty and had plenty of choice.
sparkle business
Did the reviews win you over?

Send Message

Frequently Asked Questions
sparkle business
Would you like to schedule a visit?

Request a visit