From the moment we walked into this hotel, we were impressed by the cleanliness, outstanding service, staff, and amenities. We stayed in January 2023 and could not be more pleased with our hotel stay. I highly recommend spending the extra money for the lounge access as it was a relaxing place for cocktails and small bites before dinner after a long day of touring. The evening service that included bed takedown, slippers neatly arranged by your bed laid out by your bed, dimmed lights, and the jazz music playing as you returned at night was such a nice surprise. Breakfast was included in our room rate, and I highly recommend taking advantage of this option...don't be surprised to see people wearing their hotel slippers. The hotel is nestled in a quieter area of London with a very easy distance to the trains that took us wherever we needed to go in very little time. We were within walking distance of the beautiful Thames River and the many restaurants along there, Tate Museum, and Borough market (a must-see for any foodie). We felt very safe walking in this area late at night as well. If you go to Borough Market, stop at the Market Porter for the best Fish and Chips!

Our stay at the Hilton Bankside in London was phenomenal! We had such a nice stay thanks in large part to the staff. They made us feel very cared for and gave us great recommendations for our time in London. The breakfast was excellent and the pool was perfect for my family! The room was large and comfortable. It was close to everything without being overwhelmed by the busy traffic in London. Definitely recommend!

This place was SUCH a score for us on our recent trip to London. Walking distance away from a couple different underground stations, making it a perfect location for someone who wants to get to a bunch of different places with a quickness. The staff was BEYOND accommodating too. Big props to Alessandra at the front desk who was so sweet and helpful and super clutch - she was even able to get us an early check-in after a long overnight flight from the states. Beds were so comfortable, and the breakfast was delish and definitely worth the $20 add-on. Truly could not have asked for anything more from a home away from home.

Amazing hotel with great location. I never thought of the bankside as a good location for touring London. Convenient location to the tube, surrounding restaurants, convenience stores, local pubs, Tate Modern, The Globe and millennium bridge. The executive lounge was well worth it after days of touring. My son loved it. And surprisingly had good vegetarian options in the lounge. Kids' candy cart. And the pool was exactly as advertised, and well worth it for families. And no reservation for pool (unlike many other hotels in London). The rooms were very clean and updated. Do not expect great view. But all the other benefits of the hotel made this stay great for us. The staff was very helpful in all respects.

I'm thoroughly impressed by this hotel - service, rooms, food, pool, and lounge. All of the staff go out of their way to take care of the guests from the moment they enter the hotel. I'm still in the middle of my stay but felt compelled to leave a review because of the perfect time so far. The breakfast was delicious, with all the staples of a proper English breakfast, plus other cooked to order breakfast favorites. The rooms were impeccable, getting all the little details right. The air conditioning was refreshingly quiet and generally unnoticeable. The well-designed lighting includes a night light for the bathroom that shows you the way without stirring you from sleep.