Macdonald Burlington Hotel

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5 reviews
Burlington Arcade, 126 New St Birmingham West Midlands B2 4JQ
About Us

The Burlington Hotel in Birmingham couldn’t be better placed at the centre of one of the country’s most vibrant, historically significant and culturally rich cities. Originally The Midland Hotel, the Burlington was built in 1874 for the convenience of passengers arriving to the city by rail. Accessed through the elegant Burlington Arcade, the hotel is less than a minutes’ walk from Grand Central & Birmingham New Street train station - as convenient as ever for visitors to the city - and just a stone’s throw from bustling New Street. At the end of the road, you’ll find one of the UK’s largest and most impressive contemporary shopping centres – the Bullring.

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Communal Prayer Facility


Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

3 Reviews


out of 5 stars

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5 star reviews


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1 star reviews


Recent reviews

Aleks Z



out of 5 stars

We booked the suite for my birthday for one night and it was amazing! The room was spotless to be honest. We also paid extra for the decorations for Valentine’s. The breakfast was nice. All the staff were really friendly and nice too! I would definitely stop here again. :)

Kim Sterling



out of 5 stars

The heating is faulty. We had to ask for portable heater in the room. The whole hotel was chilly. We had delicious sandwiches at the bar on Saturday afternoon. Really very well done. Most memorable sandwiches ever! I forgot my charger in the room and called the hotel on the day we checked out to be told that they had found it and it would be left in reception. I made a special journey to collect it. I was asked several questions about when I had stayed, the room , the make of the charger and they said that they didn't have it but would look into the matter. Left my number 5 days ago. Not heard anything yet.

vita harefa



out of 5 stars

Love this hotel. Nice clean bed big room and big bathroom. Its in the city centre and you can just walk to places especially with Christmas market just down the stairs. I love it. I brought my 2 dogs with me as well. The staff were friendly and nice. The check in desk was tidy and clean. The restaurant was clean as well. The only thing is they got no parking space. If the have 1 thatwould be wonderful. Even if they didn’t have at least they can mention where is the nearest 24h car park. Because some people drive from far away and when we search the parking in google map it show 1 is about half mile. Its not far but when it’s rainy day the last thing you need is dragging your suitcase for half mile under the rain. People will find it very helpful and appreciate the hotel management even more. I definitely come back as I don’t see all the city centre. And I definitely know where to park now.

Andrea Mitchell



out of 5 stars

This hotel is beautiful. Many original features have been kept. Our room was very spacious and clean. The beds was really comfortable. I found the staff to be friendly and helpful. I had a room service meal and it was lively. I would definitely stay here again the next time I am in Birmingham.

simon smith



out of 5 stars

We had a great stay at the Burlington Hotel while visiting for a show in the city. Location was fantastic, just over the road from the station. Staff were friendly and helpful. Only reason for a star off was that the body wash bottle in the shower was completely empty and there was no hair drier available in the room, which for the cost of the suite we had and it being a 4 star hotel could have been something checked better during the room clean for the body wash and something that could be provided for the hair drier. Other than those minor bits, overall a great stay
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