Panache Boutique

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3
5 reviews
location
161 Ladypool Rd,Sparkbrook Birmingham West Midlands B12 8LQ
About Us

Language Spoken:

English

Amenities:

Parking

Communal Prayer Facility

Wi-Fi

Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

3 Reviews

2.3

out of 5 stars

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

67%

Recent reviews

Hamza Tariq

6/11/2022

5

out of 5 stars

I came all the way from Yorkshire to Ladypool Road to find a wedding dress and shopped around everywhere but the designs, quality and value for money was unmatched at Panache. I spent a long amount of time in the shop and was dealt with absolutely amazing customer service by Iram who did everything she could to find me the perfect dress. She was really professional and lovely throughout that it felt like I was shopping with a friend! I will definitely be back and would recommend.

Haashir Sarwar

11/9/2022

5

out of 5 stars

My wife’s Ordered her Nikkah outfit.Excellent service. Very nice designs

Zarish Malik

10/9/2022

5

out of 5 stars

The outfits came out even better than we anticipated! The experience was great, Cannot stress how attentive the staff were in assisting me and my family. Definitely recommend shopping at panache 💕

Asima Ali

5/8/2022

1

out of 5 stars

If I could leave a review less than 1 star, I would. I have received the most unprofessional service; the moment payment is taken, a customer has no worth or value at Panache. Sadaf in particular, who manages the store, has been so unprofessional. Upon taking my outfit into store because there was a slight tear, I was accused of everything under the sun- the fact that I had torn the outfit at home and that I did not contact the store on the same day. I was threatened that cameras would be checked to verify this was done at home and not in store. I asked Sadaf to verify by checking the cctv and phone logs. She refused to do so. I guess she knew who was in the wrong. Despite this, I was told I will be held to account for my words and my lies. She questioned my chacracter and spoke of Islam yet was so rude to me. Double standards. Someone who was so disrespectful has no right to question my word or character. Utterly disgusted by the service. I left a message for the owners of the store to raise my concerns. Over two weeks later, I still haven't heard from them. That's what Panache is all about. Avoid at all costs. Designer clothes can be purchased from anywhere but please don't compromise your self respect and dignity by going to this store.

Sumbul Aman

21/12/2021

1

out of 5 stars

I purchased a £260 dress yesterday it is a very bad fit, I have to travel for a wedding and don't have time to get it altered. I have been denied refund. Such bad customer service, and they want me to drive from London to drop them a dress to get altered. This is very pathetic. Never shopping at this place again, fraud robbers.
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