A convenient place to stay to get around. This hotel is close to Victoria Coach and bus stations. We stayed 4 nights before a cruise and had two rooms. We didn't have any noise issues despite the proximity to the train station. Our room was clean and a good amount of space. The bar/food service was slow, but the food was good. The concierge went above and beyond to assist. To be fair, the rooms are dated and could use a refresh, but that was my only complaint.

Great location just 2 minutes walk away from Victoria station. The signature warm cookies upon check-in were obviously delightful. The rooms are quite small, although they have everything you need, even an ice cooler. Only downside, the TV in our room wasn't working, but a staff member with the looks of a duty manager came to help promptly and offered a room move straight away. Definitely recommend this hotel.

A very well located, comfortable and modern hotel which is adjacent to Victoria Station. Don’t let the proximity to the station put you off, I was on the station side and I wasn’t disturbed by any trains. The rooms are large and well appointed, the also have a fridge which I always like. The bathrooms have a large rain head shower which help to wake you up in the morning. Quiet rooms and comfortable beds and bedding helped provide a great nights sleep. I didn’t have the breakfast or use the bar but the dining areas look like a good place to spend time. Very well located for the nearby theatres showing Wicked and Hamilton also.

On arrival, we had to wait 10-15 minutes before being able to check in. More staff are needed on the front desk. Same problem checking out. The front desk reception staff member we dealt with on check in didn't greet us with a smile and simply logged us in, seeming to be quite distracted and unwelcoming. There was what appeared to be a trainee member of staff working with her. When the phone rang, she barked at the trainee to 'get that'! Room was fine, clean, but nothing particularly special. There was some mould in one corner of the shower cubicle, relatively minor all things considered, but which could have been remedied with a bit of scrubbing. More attention to detail needed for a hotel of this quality charging upwards of £300 per night. Breakfast good quality. Evening meal selection poor. Personally, I would not recommend the hotel, you would get better value for money elsewhere.

Travelled for business. Stayed for one night. Upgraded to a king room and amazing breakfast. Staff is attentive and the service was beyond anything I've come to expect being someone who travels quite often. Rooms were quiet and bed was comfortable. The location is close to everything you'll need especially if you're visiting London for tourism. 100% will stay next time I'm in the city.