The Grand Hotel Leicester

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4
5 reviews
location
Granby Pl Leicester East Midlands LE1 6ES
About Us

Leicester’s famous hotel is truly a Grand setting for a memorable wedding, making it a perfect year-round venue. Its beautiful interiors, provide an idyllic backdrop for your dream wedding.

Language Spoken:

English

Amenities:

Parking

Communal Prayer Facility

Wi-Fi

Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

4 Reviews

3.8

out of 5 stars

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

Recent reviews

Nikitha Thomas

11/12/2022

1

out of 5 stars

We had our private Xmas party in one of their party rooms and we planned to finish as per schedule given by them but 1 hr earlier their staff came over and asked us to evacuate the room because our party is supposed to finish at that time. We said that's not what we've been told and had to show the evidence. The guy was rude. Then the waiter kept on asking us to leave the room. They spoiled it big time. We ended up finishing as per schedule but the behaviour of them was bad. They were interrupting many times. Food served real slow and the table cleared after a long time so the party started pretty late We never going to have a party there anymore. Not worth the money we pay. Food was average. Staff were not great.

Lynn Day

18/11/2022

4

out of 5 stars

Went for a one day event so didn't see any rooms. Amazing internal architecture and features. Plenty of space and helpful staff. A little on the chilly side. Great central location.

april colwell

8/10/2022

5

out of 5 stars

Im gutted i can’t remember names but the manager is an absolute gem here, in general all staff working the night were. I worked alongside them all when hiring an archway to a wedding that was at this hotel and the staff were beyond helpful, helping me carry equipment etc just all of them went above and beyond. It was so refreshing to work alongside such lovely people - so thank you. Made my night x

Neelofar Husain

22/9/2022

5

out of 5 stars

I have been to this hotel multiple times. Recently visited the hotel for an event. Outstanding service, very welcoming and friendly staff. Food was excellent as always. Very good arrangement overall. The location is central and the hotel has got a big parking area which saves the hassle to look for a car park. Highly recommended!

James Johnson

5/8/2022

5

out of 5 stars

We have booked a wedding reception here pre Covid which has got put back. We have run into a few problems due to long staying "government guests" who have totalled a lot of the rooms requiring a renovation before they can be resold - meaning we don't have the quantity of rooms we ideally want (big wedding) on our wedding night; however, how the hotel has handled it has been second to none. They have made sure we have been looked after with impeccable care and we feel we have had a "Silver Service level of customer care" that you would expect from this hotel. They even covered the cost of the bridal room at a neighbouring hotel as they weren't expecting the rooms to be in such a state at time of booking, have been upfront and honest with us, and organised a deal where the same rates are honoured at a hotel around the corner. If we wanted to cancel they even offered us a full refund even though it is getting close to the date with no quibbles. Staff and hotel is second to none and you can tell they have great respect for the hotel quality, over continuing to sell us rooms that needed a refresh. We will be staying again when the renovations to the rooms are completed - no doubt! Very impressed with the hotels quality team and professionalism.
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