The May Fair Hotel

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4
5 reviews
location
Stratton St London W1J 8LT
About Us

Language Spoken:

English

Amenities:

Parking

Communal Prayer Facility

Wi-Fi

Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

4 Reviews

3.5

out of 5 stars

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

Recent reviews

Julie Ann

6/2/2023

5

out of 5 stars

A great place to stay in central London. Very comfortable. The check ins/out are really simple and effortless. The staff are committed and go out of their way. Go try the bar - you won’t be disappointed. The cocktails are so good!

Mario M

24/1/2023

5

out of 5 stars

Ah institution in London! What an amazing stay. The common areas of the hotel are elegant and well kept. I loved the decorations in the corridors and at the lobby. The rooms are convenient. The old style of them immerse you in the old London. The staff is incredibly helpful and kind. The breakfast is super! The restaurant is top level. The bar will surprise you with its diverse clientele and delicious cocktails. The location is wonderful and surrounded by designers’ clothing shops and top rated restaurants. Big yes for this hotel!

Who

4/1/2023

1

out of 5 stars

My husband booked us a spa day at the Mayfair Spa as it is our anniversary. It was standard and really not worth the money but I will review that separately. Let me start off by saying: all staff members in the lobby and behind the hotel reception desk were cold, rude and unfriendly. On our way out, we asked a gentlemen at the Reception desk if there was a small prayer room. He proceeded to give us a dirty look and said no. My husband then asked if there was any space or room that he could quickly pray in. He said no again aggressively. He gave us a rather rude look. There was no apology, smile or any form of conversation. You literally work in hospitality. I understand if there really wasn’t a room to pray in, but ‘human to human’, it’s not difficult at all to speak politely to people. He could have just said ‘sorry, we don’t’ with a smile. Your job is to talk to people. It’s not hard to be polite or respectful. It really put a damper on our special day and we both felt extremely upset after being spoken to in that manner. I didn’t catch a name but it was someone working on 4/1/23 at 3pm. A so called ‘5 star hotel’ which boasts of class and service. I wholeheartedly disagree with that statement and I am so thankful we chose not to dine or stay there.

Y G

30/12/2022

3

out of 5 stars

So this hotel is not cheap, yet the rooms are tiny. very clean. the service is good until you go to breakfast, first there's no Veggies at all!!! five days in a row service is terrible we got the omelet before the coffee or the toast. the waitress took out order and disappeared. On the third day, we have waited so long we got informed the kitchen was closed they're getting ready for lunch, so we didn't even get to order. Bottom line: for what we paid here we can get better service elsewhere.

Joe Vavasour

24/9/2022

5

out of 5 stars

Attended a function here which was hosted in The Crystal Room. This review relates purely to the services provided by the hotel, since I assume that the entertainments were organised by our hosts. The hotel lobby had a bright airy feel, and certainly was not stuffy or old fashioned, as so many hotels are. We had two young children with us and the staff were helpful, kind and friendly. At the event itself, which was over six hours long, the bar staff were exemplary, cheerful, and charming. There were many young teenagers at the event and I was especially impressed by the way the manager of the area dealt with the typical teenage high spirits, firmly, and professionally. The food which we were served was good, and the canapés/snacks served before the main meal were great. I don't know whether it was the hotel who dressed the room, or whether it was an events company, but that was also impressive and certainly reflected the tastes of the host. Regardless the room was of a good size with a decent lobby area and a small but well appointed bar. The cloakroom was run efficiently and again the staff were flawlessly cheerful and friendly, even at a time of night when I was certainly a little jaded. Lavatories were spotless. To the staff then, thank you, your service on the night of the 17 September was exemplary. Thank you.
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