The Novotel London West

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5 reviews
1 Shortlands, Hammersmith London W6 8DR
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Communal Prayer Facility


Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

5 Reviews


out of 5 stars

Review data

5 star reviews


4 star reviews


3 star reviews


2 star reviews


1 star reviews


Recent reviews

Warid Jindaluang



out of 5 stars

We had an amazing time during valentine stay. The staff was very attentive and friendly. We requested for valentine special amenities as it was me and my partner anniversary’s. The Novotel team have exceeded our expectations and deliver a great welcome package in our room. The breakfast team did such a great job and very polite. The options is variety and everything seem to be up to a great standards. We would definitely recommend this hotel for anyone who wish to experience London. The transport link is amazing and many great restaurants around the area.

Rob Donnellan



out of 5 stars

The hotel was nice, staff friendly, check in easy, etc. One major gripe - the rooms were way too hot. I had to sleep with no cover all night because it was far to stuffy in the room. When I mentioned it to the front desk the next morning, she just said "even here at the front desk I sometimes get too hot." Well, you're not trying to sleep at the front desk, are you... I thought. I recommend that the hotel find a way to make the rooms cooler. There was an A/C but of course it didn't work. They should really tell you that at check in to save you having to battle with it at 02.00 am. Also, it is better to open the window (since the A/C doesn't work anyway), or keep it shut? Which would make it cooler? The hotel should find out and share that with people checking in. Even a couple of degrees could have made all the difference. Lovely hotel, but please try and make it cooler. Thanks

Yana Gutu



out of 5 stars

We had a great time at Novotel place. The communication was super easy and quick and the place looks exactly like it does on the pictures. The neighborhood is very conveniently located and although it’s a lively neighborhood the apartment is very quiet! Very tidy and lovely room equipped with everything you need. A good bed and nice bathroom with really clean towels. We had a great stay!

3 car race With Entertaining Mickey Mouse



out of 5 stars

Our stay here was excellent the off street parking is handy as you know how parking can be in London. Staff were friendly breakfast was good with lots of selection to choose from. Rooms were kept very clean and for the price we paid it felt luxurious. I will definitely be staying here again no doubt as it’s in good location a few minute walk from the tube station. Soaps were lovely and felt expensive I wonder where you can buy that as I’d love to buy some for ourselves. Thank you

Hector FM



out of 5 stars

We had a very pleasant stay on this hotel. The staff was friendly and efficient. The breakfast is great value and good quality, however you might get tired of the same menu if you stay too long. Something to correct is that the hallways are full of plates and bins from room service and they stay there for a couple days. This is a safety hazard that should be addressed. In general very good experience with this hotel and the location is great.
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