The Shangri-La Hotel - London

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5 reviews
31 St Thomas St London SE1 9QU
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Communal Prayer Facility


Women’s Prayer Facility

Virtual Consultations

In-House Appointments

Home Appointments

4 Reviews


out of 5 stars

Review data

5 star reviews


4 star reviews


3 star reviews


2 star reviews


1 star reviews


Recent reviews

Brandon H



out of 5 stars

This hotel was our first stop while visiting Europe (London, Brussels, Prague, and Lucerne) this year. We had 5-star hotel reservations in London, Brussels, and Prague, but this hotel was the absolute best of any hotel during this trip. The hotel, itself, is gorgeous and the staff are all super friendly and helpful. The rooms are beautiful and the views are simply amazing. We arrived pretty late, as we had a daytime flight from the US to London, and upon arrival everything was ready for our check-in. We ordered room service as most restaurants nearby were already closed. Room service was prompt and good (although a bit expensive), it was very nice to have this option since we just needed to eat and go to bed. The room was a bit warm for us, but after contacting the front desk, it was easily remedied and we had a cooler room for the rest of our stay. The location of the hotel is excellent to nearby markets, restaurants, bars, and the tube. The infinity pool is gorgeous and there are plenty of other amenities on this floor as well. Overall, I would highly recommend this hotel and hope we can stay here again soon.

Christina Tam



out of 5 stars

Amazing stay. Absolutely enjoyed the view and the room, especially the bath tub. However I didn't like the shower pressure, it was too weak, would be great if it could be fixed. Service-wise, I asked for a remote for the TV screen in the bathroom, the service took over 15 minutes to arrive, was expecting quicker than that. Paid for a birthday decoration, however needed to wait for over 30 minutes for the setup, again expected could go straight into the room after check in.

Caroline L



out of 5 stars

Absolutely loved our stay here. Amazing hotel, amazing service and gorgeous night views. As soon as you walk in you're enveloped in their luxurious scent. Highly recommend!! Large room with floor to ceiling windows. They have automated blackout curtains which really helps with sleeping in. Nespresso machine in the room with a selection of pods, binoculars to enjoy the views, heated toilet seat with fancy bidet built in and lots of outlets to charge all your gadgets. Gorgeous pool, friendly pool staff. We can't wait to go back!

Faraway Shores



out of 5 stars

Simply amazing. The service is immaculate and the room we had had every mod con imaginable. It’s well worth upgrading to a northerly facing room - we chose the Premier City View. Personally, I think this room offers one of the best views of London’s iconic landmarks. It’s expensive but worth every penny. It’s definitely up there rivalling the best of them. Highly, highly recommended.




out of 5 stars

This place is …unbelievably beautiful! Oh and the views… Room was huge! Bed was very comfortable! And having shower and bath was just an amazing pleasure - the views are amazing! Swimming pool & sauna also with perfect views - we could stayed there whole day! If you staying for a night - you should definitely try ordering breakfast to room! Eating breakfast and having such a view - it’s breathtaking 🙂
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